MASHIE PAIRS EVENT FAQ'S
What is the format?
Better Ball Stableford 85% handicap aligned with WHS
You can enter as many events as your wish, you do not need to enter all events in the series. For Order of Merit (See below) purposes the more you paly in the more chance you will have at a finishing with 3 good scores.
How do I book?
All our events are bookable online on MASHIE Pairs - MASHIE Events , or by phone call 01285 720111 Monday - Friday during standard office hours.
Should I book now or wait until closer to the event?
You can book right up to the day of the event however we do foresee theses events to be very popular based on the offers available yet there are only a limited amount of tee times, therefore we advise if you are happy with the offering then do book on before the event moves to 'Sold Out' status.
Do you need payment in full up front?
Yes, once you have chosen your event on our website you will be taken to our booking portal where payment will be made and player information will be gathered.
When do you want our golfer details?
As part of the booking process we have added all of the necessary fields to be filled in for information we require pre event. Please complete to the best of your ability including WHS numbers which is required to be in the running for the prizes. Any missed information will be chased up 1 month prior to the event as before play is started we do require all information.
When do you release the tee times?
Tee times are released a week before the competition start date. Once they are released we will notify you to the email addresses given at time of booking. Please note we do often have late changes with cancellations etc affecting the tee sheet so please wait until 6 days before the event before getting in touch.
Can we choose a tee time?
New this year! Yes - you must choose your tee time when you book an event. You will see the selection on the booking section of the event page. All available tee times are displayed for you to choose from.
Can we change tee times after we book?
The cost to change a tee time is £10 once you have booked. We will always do our very best to accommodate these changes however please note that in the unfortunate circumstance that this is not possible your original chosen tee time will stand and the cancellation policy will be applied if you cannot continue.
Can I play in a group with my friends?
Yes you can. If you book as a group we will assume you wish to play together unless you tell us you wish to play consecutively. If you have booked separately you must tell us in the registration form.
What is your policy on cancellation and refunds?
If we cancel an event, you will be offered full credit or a refund.
If we reschedule an event you will be offered a place on rescheduled event or a full credit.
If you withdraw from an event refunds are based on the amount paid and dates are taken from the first day of the competition.
The reason for your withdrawal has no effect on the cancellation policy.
Dates are taken from the first day of the event.
Cancel a booking by contacting [email protected]
Cancelling Date:
More than 90 days prior to an event starting - 100% refund minus £10.00 cancellation charge per item ordered or 100% credit to be used 12 months after date of issue.
61-90 days before the event - 75% refund or 100% credit
31-60 Days — 50% refund or 75% credit
30-14 Days — 0% refund or 50% credit where an event is fully booked or 25% credit where not.
14 Days or Less - 0% refund or 25% credit where an event is fully booked or 0% where not.
Do I need a formal WHS Index to join your events?
Everyone is welcome to participate, handicap or not. However, to be eligible to win main leaderboard prizes both you and your partner must have an official WHS Handicap Index from your golf club or from an iGolf subscription. We do accept Golfshake handicaps, and depending on the number of entries we provide prizes for Golfshake Handicap holders.
Do you accept iGolf Handicaps?
Yes we accept igolf Handicap across our competitions. Please note that to be eligible for prizes you may need a specific number of rounds to be played, depending on the event you are playing, whether you have an igolf or a golf club handicap.
Can I compete for prizes if I have a golfshake handicap?
If you have a Golfshake Handicap (free) you can join our twos competition and play for nearest the pin and longest drive, but you will not be able to play for the placed prizes. Should we have enough Golfshake Handicap participants you will have a separate leaderboard and prizes will also be available.
How are handicaps verified?
We have CDH access and check all prize winners handicaps.
All golfers must present a photo ID with them on the day so we can link name and photo.
Any particularly good scores we contact golf clubs directly to check on the status of handicaps.
We additionally have an Exceptional Score Policy which applies to all golfers in the competition.
Do ladies get courtesy shots at your events?
We make all necessary adjustments based on WHS rules. There is no such thing as a courtesy shot but there is a calculation applied for mixed competitions, which takes into account a number of factors which will mean playing handicaps are adjusted accordingly.
What’s the pace of play like at your events?
We take the pace of play tremendously seriously however we always have full events with 4 balls, so customers must understand that typically these rounds will take longer than a normal social round.
Customers must also be respectful of marshalls and respect the rules so that everyone has an enjoyable experience.
We have the following rules mandated
1. Mandatory pick up when not scoring, all events are stableford format so if you can’t score points, you MUST pick up.
Prizes will be given to a number of pairs at each event, depending on participation levels, for top places and other things such as Nearest the Pin or Par 3 Competitions. There are generally prizes available for WHS handicap golfers and Golfshake golfers.
When will prizes be delivered
Should you be lucky enough to win a prize we will send them out either via email or post 3-5 days after the results of the competition have been finalised.
What if prizes are delayed?
Prizes are completely discretionary. If a prize is delayed due to stock issues, we may offer you an alternative, otherwise please be patient - your prize is on its way.
What if our advertised prize goes out of stock?
Prizes are completely discretionary. If an advertised prize goes out of stock we will offer you an alternative. We do not hold stock so we cannot guarantee that our suppliers will always have stock of advertised prizes.
Do we get food at MASHIE PAIRS events?
Typically at MASHIE PAIRS events no food is included in the ticket price. There are some exceptions to this, which will always be advertised in the event home page. If it is not advertised, there is no food provided as part of the fee. Most clubs will provide food/drinks on the day for a fee.
What are the requirements for prize eligibility on the event day?
You will need to have played 6 formal competitions in the 12 months preceding the competition to be eligible for prizes. A formal competition is one which is run by an approved organization such as a golf club and is different from a social round.
Evidence of this is required before prizes are awarded.
How does the Order of Merit Work?
Through the season, at our pairs events, golfers scores are tracked as a pair. There will be a separate running Leaderboard for the Race To Mauritius tallying your best Three stableford scores as a pair. Please note the trip does not include flights and is also restricted outside of national holidays and peak periods. To be valid your 3 scores must be with the same playing partner making up the pair.
Do you have a handicap limit?
There is no limit however the maximum handicap permitted for our prize competitions is 28 for men and 28 for ladies. Regardless of your handicap index, you will not be permitted to have a playing handicap over these amounts in our competitions.
Can ladies and mixed couples play at your events?
Yes - we are inclusive - all are welcome including male, female and mixed pairs.
Better Ball Stableford 85% handicap aligned with WHS
You can enter as many events as your wish, you do not need to enter all events in the series. For Order of Merit (See below) purposes the more you paly in the more chance you will have at a finishing with 3 good scores.
How do I book?
All our events are bookable online on MASHIE Pairs - MASHIE Events , or by phone call 01285 720111 Monday - Friday during standard office hours.
Should I book now or wait until closer to the event?
You can book right up to the day of the event however we do foresee theses events to be very popular based on the offers available yet there are only a limited amount of tee times, therefore we advise if you are happy with the offering then do book on before the event moves to 'Sold Out' status.
Do you need payment in full up front?
Yes, once you have chosen your event on our website you will be taken to our booking portal where payment will be made and player information will be gathered.
When do you want our golfer details?
As part of the booking process we have added all of the necessary fields to be filled in for information we require pre event. Please complete to the best of your ability including WHS numbers which is required to be in the running for the prizes. Any missed information will be chased up 1 month prior to the event as before play is started we do require all information.
When do you release the tee times?
Tee times are released a week before the competition start date. Once they are released we will notify you to the email addresses given at time of booking. Please note we do often have late changes with cancellations etc affecting the tee sheet so please wait until 6 days before the event before getting in touch.
Can we choose a tee time?
New this year! Yes - you must choose your tee time when you book an event. You will see the selection on the booking section of the event page. All available tee times are displayed for you to choose from.
Can we change tee times after we book?
The cost to change a tee time is £10 once you have booked. We will always do our very best to accommodate these changes however please note that in the unfortunate circumstance that this is not possible your original chosen tee time will stand and the cancellation policy will be applied if you cannot continue.
Can I play in a group with my friends?
Yes you can. If you book as a group we will assume you wish to play together unless you tell us you wish to play consecutively. If you have booked separately you must tell us in the registration form.
What is your policy on cancellation and refunds?
If we cancel an event, you will be offered full credit or a refund.
If we reschedule an event you will be offered a place on rescheduled event or a full credit.
If you withdraw from an event refunds are based on the amount paid and dates are taken from the first day of the competition.
The reason for your withdrawal has no effect on the cancellation policy.
Dates are taken from the first day of the event.
Cancel a booking by contacting [email protected]
Cancelling Date:
More than 90 days prior to an event starting - 100% refund minus £10.00 cancellation charge per item ordered or 100% credit to be used 12 months after date of issue.
61-90 days before the event - 75% refund or 100% credit
31-60 Days — 50% refund or 75% credit
30-14 Days — 0% refund or 50% credit where an event is fully booked or 25% credit where not.
14 Days or Less - 0% refund or 25% credit where an event is fully booked or 0% where not.
Do I need a formal WHS Index to join your events?
Everyone is welcome to participate, handicap or not. However, to be eligible to win main leaderboard prizes both you and your partner must have an official WHS Handicap Index from your golf club or from an iGolf subscription. We do accept Golfshake handicaps, and depending on the number of entries we provide prizes for Golfshake Handicap holders.
Do you accept iGolf Handicaps?
Yes we accept igolf Handicap across our competitions. Please note that to be eligible for prizes you may need a specific number of rounds to be played, depending on the event you are playing, whether you have an igolf or a golf club handicap.
Can I compete for prizes if I have a golfshake handicap?
If you have a Golfshake Handicap (free) you can join our twos competition and play for nearest the pin and longest drive, but you will not be able to play for the placed prizes. Should we have enough Golfshake Handicap participants you will have a separate leaderboard and prizes will also be available.
How are handicaps verified?
We have CDH access and check all prize winners handicaps.
All golfers must present a photo ID with them on the day so we can link name and photo.
Any particularly good scores we contact golf clubs directly to check on the status of handicaps.
We additionally have an Exceptional Score Policy which applies to all golfers in the competition.
Do ladies get courtesy shots at your events?
We make all necessary adjustments based on WHS rules. There is no such thing as a courtesy shot but there is a calculation applied for mixed competitions, which takes into account a number of factors which will mean playing handicaps are adjusted accordingly.
What’s the pace of play like at your events?
We take the pace of play tremendously seriously however we always have full events with 4 balls, so customers must understand that typically these rounds will take longer than a normal social round.
Customers must also be respectful of marshalls and respect the rules so that everyone has an enjoyable experience.
We have the following rules mandated
1. Mandatory pick up when not scoring, all events are stableford format so if you can’t score points, you MUST pick up.
- Penalties in place for not keeping up with the group in front - maintain the starting interval throughout.
- Marshalls on the course
- Starter on the course managing the first tee
- No group searching - help your partner.
Prizes will be given to a number of pairs at each event, depending on participation levels, for top places and other things such as Nearest the Pin or Par 3 Competitions. There are generally prizes available for WHS handicap golfers and Golfshake golfers.
When will prizes be delivered
Should you be lucky enough to win a prize we will send them out either via email or post 3-5 days after the results of the competition have been finalised.
What if prizes are delayed?
Prizes are completely discretionary. If a prize is delayed due to stock issues, we may offer you an alternative, otherwise please be patient - your prize is on its way.
What if our advertised prize goes out of stock?
Prizes are completely discretionary. If an advertised prize goes out of stock we will offer you an alternative. We do not hold stock so we cannot guarantee that our suppliers will always have stock of advertised prizes.
Do we get food at MASHIE PAIRS events?
Typically at MASHIE PAIRS events no food is included in the ticket price. There are some exceptions to this, which will always be advertised in the event home page. If it is not advertised, there is no food provided as part of the fee. Most clubs will provide food/drinks on the day for a fee.
What are the requirements for prize eligibility on the event day?
You will need to have played 6 formal competitions in the 12 months preceding the competition to be eligible for prizes. A formal competition is one which is run by an approved organization such as a golf club and is different from a social round.
Evidence of this is required before prizes are awarded.
How does the Order of Merit Work?
Through the season, at our pairs events, golfers scores are tracked as a pair. There will be a separate running Leaderboard for the Race To Mauritius tallying your best Three stableford scores as a pair. Please note the trip does not include flights and is also restricted outside of national holidays and peak periods. To be valid your 3 scores must be with the same playing partner making up the pair.
Do you have a handicap limit?
There is no limit however the maximum handicap permitted for our prize competitions is 28 for men and 28 for ladies. Regardless of your handicap index, you will not be permitted to have a playing handicap over these amounts in our competitions.
Can ladies and mixed couples play at your events?
Yes - we are inclusive - all are welcome including male, female and mixed pairs.
